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Logistics Services

HGL’s freight forwarding and logistics services are tailored to the individual requirements of the client, which helps us find the most efficient solution possible. With consultation, planning and delivery all taken care of under one roof, we can offer seamless global solutions that align perfectly with your schedule and processes.

International Freight Forwarding Services

HGL taps into an extensive network of freight forwarding partners across the world, allowing us to provide a truly international logistics service. Our long-standing relationships with airlines, equipment specialists and shipping lines worldwide means we can offer door-to-door logistics solutions throughout Australasia, Asia, Africa, Europe and the Americas.

Regardless of your cargo’s final destination, we will find a way to get it there safely, securely and efficiently. Our freight professionals take the time to understand every client’s unique requirements, providing a service that’s tailored to their timescales.

So, whether you’re looking for road haulageocean freightair freight or authorised transit facility solutions, we can deliver the freight forwarding service you need, anywhere in the world.

Freight Forwarders You Can Trust

HGL’s freight forwarding expertise makes us able to project manage any shipment, from dealing with the necessary customs formalities to issuing industry standard shipping documentation, such as air waybills, ocean bills of lading and import / export licences.

In addition, we’re able to offer full marine transit insurance, and where necessary, we can produce and process other more specialist commercial documents, such as certificates of origin, consular documentation, ATA Carnet, ATRs and EUR1s. Our expertise also enables us to provide advice on the establishment of letters of credit, and if required, to negotiate and present documents on our clients’ behalf.

We’re more than happy to act as your shipping department, producing commercial invoices, packing lists, compliance and HSE risk assessments, and all associated commercial paperwork, distributing these on your behalf.


FAQs

What is a freight forwarder?

In simple terms, a freight forwarder is an individual or company that arranges the import and export of goods.

In longer terms, a freight forwarder, forwarder, or forwarding agent, also known as a non-vessel operating common carrier, is a person or company that is responsible for the transportation of goods from one destination to another.

Freight forwarders organise and arrange shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution.

Freight forwarders often manage the entire process for their shippers which can include export packing, warehousing of items until finally shipping them via land, air or sea.

What is the freight forwarding process?

The freight forwarding process can be broken up into six key stages, including:

  • Stage 1 – Export Haulage: In export haulage, the export of goods is arranged and the cargo is transferred from the shipper’s original destination via a lorry, train or combination to the two to the export warehouse.
  • Stage 2 – Export Customs Clearance: Export customs clearance by a licensed customs house broker and registration of cargo is required by the origin country’s border authorities before the cargo can leave the country. At the end of this stage, goods receive customs clearance to leave their country of origin.
  • Stage 3 – Origin Handling: In origin handling, cargo is unloaded, inspected and validated against its booking details. The warehousing team will review the items received to ensure the shipment was transported properly and not tampered with. After this, a forwarder’s cargo receipt is issued to the shipper documenting that the cargo has been received for shipping.
  • Stage 4 – Import Customs Clearance: Import customs clearance by a licensed customs house broker and declaration of cargo is required before cargo can move through a country. It is the process of preparing and submitting the cargo’s declaration outlining the type of goods and value used for registration and levying any duty payments and required documentation to customs authorities.
  • Stage 5 – Destination Handling: Destination handling is the handling of cargo once it reaches the destination office, including transportation to the import warehouse. Destination handling is the handling of cargo once it reaches the destination office which includes the process of receiving documents from the freight forwarder, checking them and submitting the original carrier bill of lading to the shipping line. After this, the cargo is collected at the port and brought to a warehouse where it is opened, inspected and sorted for haulage or collection by the consignee.
  • Stage 6 – Import Haulage: Import haulage is the transfer of cargo from the import warehouse to its final destination at the consignee’s address.
What is the difference between project logistics and freight forwarding?

Project logistics is the arrangement of a massive single piece of cargo whilst freight forwarding is the process of constantly arranging the imports and exports of goods.

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